Agriculture technical support representative – Campinas/SP

São Paulo
Efetivo (CLT)
Engenheiro Agrícola
Engenheiro Agrônomo
Tecnólogo em Agric. de Precisão

O seu dia-a-dia

• Provide fast and efficient customer Tier 1 service to business partners, dealers, and end-users
• Ability to position company as the system of choice and share value of Trimble solutions, with the ability to overcome objections from customers and dealers
• Personally cultivate, develop and maintain relationships with dealer principles and/or key dealer management personnel
• Configure complex solutions within the product portfolio and demonstrate the benefits to the prospect
• Work with the territory sales team to execute the sales opportunities
• Collaborate with colleagues to exchange information to refine and improve selling strategies
• Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments
• Assist internal individuals to understand the more technical aspects of company solutions on how they solve specific customer problems
• Emphasize product features based on analyses of customers’ needs and on the technical knowledge of product capabilities and product limitations
• Be current on competitor product offerings (features, benefits, and customer interest in these products), report information internally together with recommendations as required
• Ability to provide professional communication with peers, manager, and upper management
• Ability to solve problems using a creative and logical mindset.
• Ability to operate successfully within a matrix/multifunctional business organization

O que você precisa para se dar bem nesta oportunidade

• Bachelor’s degree in Agricultural Engineering, Agronomist or related field
• Native Portuguese, fluent in English, spanish languages is a plus
• Proficient in presenting and public speaking, including technical training and demonstrations
• Customer service experience or in a customer-facing role
• Mechanical and educational aptitude to maintain and improve understanding of the application and operation of company products